Join portfolio company Ocrolus for a virtual roundtable on Thursday, Oct 15 discussing how leading fintech companies are setting new standards in customer experience. Many businesses are hesitant to break free from the status quo and embrace innovation. But sometimes change is forced upon us, as with the impact of COVID-19. In this live session, they will be talking about the customer experience, and how your institution can level up in this virtual world.
Hear fintech leaders discuss: How to use insights garnered from data to design omni-channel experiences and better personalize customer interactions. Team evolution is constant. What are leading fintechs doing to stay ahead of the curve, and what can we learn? How Fintech customers have changed in 2020, and strategies for addressing customer needs amidst market uncertainty.