Huang said the pandemic has affected customers and the business in unpredictable ways. It implemented a hardship program for customers who needed more help, and let people delay payments without additional costs or blemishes on their credit reports. “Hardworking Americans need financial support more than ever before, and we’re determined to provide fair and affordable credit to as many people as we can,” Huang said.

https://www.geekwire.com/2020/seattle-fintech-startup-just-raised-11m-zoom-shifted-fully-distributed-workforce/