While global lockdowns forced brick-and-mortar stores to close, shoppers began buying trampolines and bakeware, and online retailers were busier than ever before. Traditional retail was on pause, but e-commerce was on fast forward. I can’t count the number of times I’ve heard people recall that their previously skeptical parents or grandparents were forced to use Amazon for essential purchases during the lockdown and now get packages through the door every other day. This is arguably more damaging for traditional retailers than the store closures themselves.

https://www.forbes.com/sites/forbesbusinesscouncil/2021/05/27/the-e-commerce-landscape-what-has-changed-a-year-into-the-pandemic/