.jpg){kind=avatar}
.jpg){kind=avatar}
The technology known as robotic process automation, or software bots became a critical tool during Covid-19 lockdowns and office closures as companies worked to keep their businesses up and running. Many turned to bots to handle tasks like processing payroll data or expense reports and fielding call-center queries. Chief Information Officers are now finding the process of selling the idea of RPA to their corporate bosses a bit easier
The robotic process automation market is expected to grow by double digits through 2024, according to information-technology research and consulting firm Gartner Inc. It predicts global revenue in the sector will reach $1.89 billion this year, up 19.5% from 2020. Up to 40% of companies world-wide increased their use of software bots and other forms of automation in response to the pandemic, according to estimates from International Data Corp., a technology research firm. By market share, the industry leader is New York-based UiPath Inc., followed by Automation Anywhere and U.K.-based Blue Prism Ltd. , according to a 2020 analysis by IDC.
unknownx500
