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JPMorgan Rolls Out Robots to Scrutinize Banker Travel, Expenses

The bank has started using machine learning technology to process expense reports and determine whether they comply with company policies.

“We basically have eliminated manager approvals,” she said Wednesday at a conference in New York. “We’re doing 100% of audit through a machine-learning model that makes sure that, as we process travel and expense reports, they’re in alignment with our policies.”

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payments, banking