Goldman suggests that more than a quarter of customers don’t plan to return to branch offices even after it is safe to do so.
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Goldman Says Pandemic Is Giving a Boost to Digital Banking
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Marcus, the online platform run by Talwar, provides savings accounts and personal loans, as well as a credit card in partnership with Apple Inc. Checking accounts are planned for 2021. Goldman’s consumer push is part of a bid to become less reliant on trading and investment banking. Low interest rates have depressed the firm’s advantage in high-yield accounts, and prompted Marcus to cut the rate on its online savings account.
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