For years, the financial services industry has sought to automate its processes, ranging from back-end compliance work to customer service. But the explosion of generative artificial intelligence has opened up both new possibilities, as well as potential challenges, for financial services firms.
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AI in investment and financial services
“The entire world is in a discovery phase right now,” says Saby Roy, a technology consulting partner at EY. “We’re seeing many organisations trying to put it to real use.”
