After surveying more than 375 companies with operations in Latin America about the future of work in the region, Courtney McColgan, founder and CEO of portfolio company Runa, writes about the future of work in Latin America - and how it is looking much more flexible and less dependent on human contact than before the pandemic. Several large tech companies are planning to allow remote work indefinitely, while others have long-term plays to maintain high levels of telecommuting.
Of the companies participating in our survey, 45 percent plan to implement AI within their operations in the next year; 35 percent responded similarly about robotics. From recruiting to algorithms for payroll loans, companies across the region are working on automating tasks to shift their workforce into more creative, intellectual labor. Despite the common concern that automation replaces humans, 92 percent of companies are betting on technology as a way to leverage human capacities, rather than a method to reduce their workforce.